Privacy policy

This privacy statement applies to petit-detail.ch.

Should there be any inconsistency between this data protection statement and any other applicable contract or the general terms and conditions of S Préchoux Carnaille Distribution, the provisions of this data protection statement will prevail.

Data protection is a matter of trust, and your trust is important to us. We respect your personality and privacy. We also want to make sure that your personal data are protected and processed in accordance with the law.

It is important to us that you agree to your personal data being processed. In this privacy statement we will provide you with comprehensive information about the data processing methods we use. And you then decide whether you wish your personal data to be processed.

When we refer in this privacy statement to the processing of your personal data, we mean any form of handling of your personal data.

This includes, for example:

• the collection,
• storage,
• management,
• use,
• transmission,
• disclosure or
• deletion of your personal data.

We collect personal data so that we can offer our customers better services. We firmly believe that if our activities are geared to the wishes and needs of our customers that should make the tasks of daily life easier for you.

Better services may include

• Gearing the product assortment to customer requirements
• Personalisation of customer communication, so that you will find offers which match your wishes and receive less advertising overall.

 

1. How do we protect your personal data?

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.


Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the Payment Card Industry (PCI-DSS). Information about your purchase transaction is retained for as long as necessary to finalize your order. Once your order is finalized, the details of the purchase transaction are deleted.

All direct payment gateways comply with PCI-DSS, which is managed by the PCI Security Standards Board, and is the result of joint efforts by companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our store and service providers.

For more information, please see the Shopify Terms of Use or the Privacy Policy.
 

Nevertheless, you should always be aware that the transmission of data over the Internet and other electronic means entails certain security risks, and that we cannot give any guarantee for the security of data that are transmitted in this way.

2. What rights do you have in respect to your personal data?

You have the right to assert your data protection rights at any time, and to obtain information about your stored personal data, to rectify, add to, object to the processing of your personal data, or demand the deletion of your personal data. You will find details of how to contact us in section 3 below. We reserve the right to correspond with you electronically in this connection (especially by e-mail).

3. How can you contact us?

If you would like to assert your rights in respect of your personal data, or if you have any questions or concerns relating to the processing of your personal data, you can contact us: contact (at) petit-detail.ch. We will make every effort to respond to your questions or concerns immediately after receipt.

 

4. Which personal information do we collect?

The personal data collected are similarly varied. Firstly, we collect personal data which you make available to us. Secondly, we collect personal data which are automatically or manually recorded when you contact us, for example:

Data about you:

• Name and first name;
• Delivery address;
• Invoice address;
• Credit card and account information;
• Telephone number(s);
• E-mail address(es);
• IP address(es)

 

Data relating to customer activities

• Purchasing information (including date of purchase; place of purchase; time of purchase; type, quantity and value of the products and services purchased; shopping basket; cancelled shopping basket; payment method used; paying agent; purchasing history);
• Session dates with reference to visits to our websites, apps for mobile devices or offers on Internet platforms, multimedia portals and/or social networks (including duration and frequency of visits, language and regional defaults, information about browser and computer operating system, Internet Protocol addresses.

 

5. Why do we process personal data?

• Supply and sale of our products and services;
• Handling of orders and contracts, including sending of order and dispatch confirmations, delivery confirmations, delivery and invoicing;

• Provision, administration and realisation of customer communication;

 

6. Whom do we pass your personal data on to?

We may pass your personal data on if we regard this as necessary to comply with the applicable laws and regulations, for court proceedings, if required to do so by the competent courts and authorities, or under other legal obligations, in order to protect and defend our rights and/or our property.

 

7. How do we use cookies?

7.1 What are cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit a website. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

7.2 What cookies do we use and why?

Cookies Necessary for the Functioning of the Store:

Name	Function	Duration
_ab	Used in connection with access to admin.	2y
_customer_account_shop_sessions	Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts	30d
_secure_account_session_id	Used to track a user's session for new customer accounts	30d
_secure_session_id	Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.	24h
_shopify_country	For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.	1y
_cmp_a	Used for managing customer privacy settings.	1d
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.	2w
cart_sig	A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
customer_account_locale	Used in connection with new customer accounts	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
discount_code	Used in connection with checkout.	session
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used to identify a user after they sign into a shop as a customer so they do not need to log in again.	1y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	1 hour, 3w or 1y depending on value
shop_pay_accelerated	Used in connection with checkout.	1y
source_name	Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app.	session
storefront_digest	Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_session_lookup	Used in connection with checkout.	3w
checkout_prefill	Used in connection with checkout.	5m
checkout_queue_token	Used in connection with checkout.	1y
checkout_queue_checkout_token	Used in connection with checkout.	1y
checkout_worker_session	Used in connection with checkout.	3d
checkout_session_token	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
cookietest	Used to ensure our systems are working correctly	1m
order	Used in connection with order status page.	3w
identity-state	Used in connection with customer authentication	24h
identity-state-<<token>>	Used in connection with customer authentication	24h
identity_customer_account_number	Used in connection with customer authentication	12w
card_update_verification_id	Used in connection with checkout.	20m
customer_account_new_login	Used in connection with customer authentication	20m
customer_account_preview	Used in connection with customer authentication	7d
customer_payment_method	Used in connection with checkout.	1h
customer_shop_pay_agreement	Used in connection with checkout.	20m
pay_update_intent_id	Used in connection with checkout.	20m
localization	Used in connection with checkout.	2w
profile_preview_token	Used in connection with checkout.	5m
login_with_shop_finalize	Used in connection with customer authentication	5m
preview_theme	Used in connection with the theme editor	session
shopify-editor-unconfirmed-settings	Used in connection with the theme editor	16h
wpm-test-cookie	Used to ensure our systems are working correctly.	session

 

Cookies Necessary for Reporting and Analytics:

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_fs	Shopify analytics.	30min
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_ga	Shopify and Google Analytics.	session
customer_auth_provider	Shopify analytics.	session
customer_auth_session_created_at	Shopify analytics.	session

7.2 How long will cookies remain on your computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. 

7.3 How to control cookies?

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

 

8. How do we use web analysis tools?

In order to constantly improve and optimise our Internet offering, we use what are known as tracking technologies. Web analysis tools provide us with statistics and graphics which provide us with information about the use of our websites. This involves data about the use of a website being transferred to the server used. Depending on the provider of a web analysis tool, these servers may be located abroad. For the most frequently used web analysis tool, Google Analytics, these data are transferred including shortened IP addresses, which prevents the identification of individual devices. Google complies with the data protection rules of the "Swiss-U.S. Privacy ShieldFramework" and is registered with the “Swiss-U.S. Privacy Shield” program of the US Department of Commerce (Information about the “Swiss-U.S. Privacy Shield” can be found under https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs). The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data. Transfer of these data by Google to third parties can only take place on the basis of legal regulations or as part of the order data processing.

 

You may prevent the recording of the data generated by cookies and relating to your use of the website (incl. your IP address) at Google, as well as the processing of these data by Google, by downloading and installing the browser plugin available under the following link (http://tools.google.com/dlpage/gaoptout?hl=en) You will find more detailed information about Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=de or http://www.google.com/intl/de/analytics/privacyoverview.html.

 

S Préchoux Carnaille Distribution - CHE-179.507.328

Eggbühlstrasse 1, 8050 Zürich, Switzerland

contact (at) petit-detail.com

 

Update: August 2023