1. RETURN PERIOD
Our return periods apply from date of order.
Subject to the below-listed limitations, all products purchased on petit-detail.ch may be returned within 30 calendar days.
2. NO RIGHT OF RETURN
Unfortunately, we cannot accept the following returns:
- Products that are not in their original packaging
- Products that do not include all accessories
- Electronic software licenses (ESD)
- Underwear/lingerie and socks
- Unsealed products from the following product groups:
- Consumables (toner, filters, ink cartridges, etc.)
- For reasons of health and hygiene (headphones, razors, toothbrushes, etc.)
- Safety products (helmets, child car seats, etc.)
- Software with a broken seal
- Books, DVDs
- Products used for preparing or storing food (blenders, pans, Tupperware, etc.
3. REFUND VALUE
Provided that a product can be returned, the following refund regulations apply:
Full refund at purchase price
- The product is in its sealed, undamaged original packaging
- Clothing and shoes: The purchase price is refunded provided that the following requirements are met: No signs of use, original labels have not been removed and original packaging is existent
Deduction depending on product condition (10% or minimum deduction of 10,00€/CHF 10.–)
- The product has been opened or used (exceptions: see 2.)
Individual examination (pictures, e-mails…)
4. RETURN SHIPPING COSTS
Postal charges for the return shipment of products are borne by the sender.
S Préchoux Carnaille Distribution - CHE-179.507.328
Eggbühlstrasse 1, 8050 Zürich, Switzerland
contact (at) petit-detail.ch
Update : June 2020